1 reviews | Active since Mar 2019
BAD SERVICE
I app**** for an upgrade with I STORE on line for an I Phone XR, accoirdingly to vodacom I am not qulified for an I PHONE XR. The problem is with vodacom, I got diffrent profiel ( I wonder why) On the one profile account number QA359970-7 I qualified for an Iphone XR on I*** Iam NOT qualified for an upgrade with Istore for XR. My question is how is it possible the 2 account numbers is on the same persons name same ID same banking detail,my debit orders going off monthly... How ??????? Please explaine ???? MY REFERENCE NUMBER 1 *** I insits for the approval on I*** at I Store. I gave all the consultants 0 rating today. I will phone tomorrow every hour I want to know why ?????? Surely the 2 accounts must be combined and surely they can take a decission to approved it. Theone concultant said to me I must rather app**** on vodacom online then it will be approved??? How came ??
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,