1 reviews | Active since May 2017

02 Jul 2019, 14:43

Bad service

Breach of agreement I took out a contract for a P30 lite on a plan 299 with 175 airtime monthly vodacom debits my account for 840 rand on a top up contract please contact me to explain this is not acceptable!

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2019, 08:43
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply08 Jul 2019, 08:33
Official
Dear Customer, 


Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 


As per discussion, your query has been resolved. 


Regards 
Vodacom Consumer Website Team 

Best regards,