Bad service
When I took a contract, I asked them to debit my account on the 25th of every month but nope they decided they want to debit on the 30/31st of every month. Please correct this before I go insane.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Jun 2019, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Jun 2019, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jun 2019, 10:42 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have updated your debit order as requested. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Jun 2019, 10:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have updated your debit order as requested. Regards Consumer Website Team
Best regards,