BS
Belinda S

1 reviews | Active since Apr 2019

06 May 2019, 11:07

BAD SERVICE

I have requested copy of my contract as I am overcharged with no help just a lot of promises.

0
Replies (2)
Vodacom
Vodacom's reply06 May 2019, 11:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply06 May 2019, 15:06
Official
Dear Customer
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
We have advised that our Business department is dealing with your issue. Contact should be made with you as soon as feedback is available.

Regards,

Vodacom Consumer Website Team 

Best regards,