SN
Sipho N
1 reviews | Active since Nov 2018
29 Apr 2019, 17:40
Bad Service
Bought 1gb data for 1 day and within 2 hours i was left with less than 200mb,No download or update I have made i only used Facebook,What's up and Google not iCloud.i now call your call centre they tell me that I must go to the nearest vodashop as they can't help me, am I suppose to take my own car use my own petrol and my own time to sort issue that your consultant should have helped me with at the comfort of my own home. This is pathetic and inhuman
Vodacom is becoming the worst service provider. I have been using Vodacom for years and since late last year to date it's going bad to worse.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Apr 2019, 07:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Apr 2019, 07:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 May 2019, 14:46 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply01 May 2019, 14:46
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,