SP
Shenna P
1 reviews | Active since Jun 2018
17 Apr 2019, 09:31
bad service
i upgraded my contract and now it suppose to be on a top up and its on open line , I have been trying to change this and cannot do that
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Replies (2)
Vodacom's replyOfficial
17 Apr 2019, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2019, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Apr 2019, 13:11 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per reference ***, the migration has been processed and will be effective 01 May 2019. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Apr 2019, 13:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per reference ***, the migration has been processed and will be effective 01 May 2019. Regards Consumer Website Team
Best regards,