JP
Jacobus P
1 reviews | Active since Mar 2012
09 Apr 2019, 11:38
Bad service
I'm very disappointed with this service provider. R120.00 and about 100meg of data just disappeared! I went to the Vodashop and they said there is nothing that they can do, nor can they explain what had append to it!! Is Vodacom now *****ing from us?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Apr 2019, 11:54 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2019, 11:54
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Apr 2019, 15:28 Dear Jacobus
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2019, 15:28
Official
Dear Jacobus
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
JP
Jacobus P's updateReviewer Update
09 Apr 2019, 17:42Thank you very much for the reply. My issue was resolved very quickly and professionally. It is much appreciated. I will be telling my friends and family about this.
Thank you
Jacobus
JP
Jacobus P's update09 Apr 2019, 17:42
Reviewer Update
Thank you very much for the reply. My issue was resolved very quickly and professionally. It is much appreciated. I will be telling my friends and family about this.
Thank you
Jacobus