MA
Michelle A

1 reviews | Active since Mar 2019

27 Mar 2019, 07:41

Bad Service

I am having endless problems with Vodacom when it comes to debt orders.

I have phoned them 3 months running to change the date of the debt order and still nothing has been done.

Every time I phone nobody can give me an answer on why it has not been done.

I am wanting compensation from Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply27 Mar 2019, 09:01
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply27 Mar 2019, 09:40
Official
 Dear Michelle 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,