TM
Tshudi M

1 reviews | Active since Mar 2019

18 Mar 2019, 14:26

Bad Service

it's been two weeks now complaining about not being able to receive calls on my phone with VODACOM. so far no one is willing to fix this matter.

0
Replies (2)
Vodacom
Vodacom's reply18 Mar 2019, 15:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply18 Mar 2019, 16:25
Official
Dear Tshudi, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

We tried calling you today and we are unable to get through. Please respond to the email we sent you today requesting for an alternate contact number. Alternatively, you may also log a call with our Call Centre on 082 135 (free call from Vodacom sim). 

Regards, 
Vodacom Consumer Website Team 

Best regards,