AP
Aniel P
1 reviews | Active since Dec 2018
28 Feb 2019, 09:14
Bad service
On Monday i called Vodacom just to change my Wi-Fi password.The lady said she can't help me cause it's a Nokia router..someone will call me and change it for me..Today is Thursday,still nothing.What kind of a survice is this.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Feb 2019, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Feb 2019, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Mar 2019, 13:29Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you [after the call dropped] have been unsuccessful. We've tried multiple times but our calls are constantly rejected. Should you require any additional assistance, please contact 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you [after the call dropped] have been unsuccessful. We've tried multiple times but our calls are constantly rejected. Should you require any additional assistance, please contact 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2019, 13:29
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you [after the call dropped] have been unsuccessful. We've tried multiple times but our calls are constantly rejected. Should you require any additional assistance, please contact 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you [after the call dropped] have been unsuccessful. We've tried multiple times but our calls are constantly rejected. Should you require any additional assistance, please contact 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Best regards,