nM
nompumelelo M
1 reviews | Active since Mar 2015
27 Feb 2019, 15:43
bad service
if is not data is airtime I really don't know now . is like i call vodacom every week for different things now vodacom debited extra money from my account . they have data tickets which are not working when you buy those ticket they not working your airtime will be finished before you know . i wish i didn't have contracts with vodacom so i can use another cellphone provider. I am not happy with vodacom at all
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Feb 2019, 16:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2019, 16:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Mar 2019, 14:52 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Mar 2019, 14:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,