CL
Cornill L
1 reviews | Active since Nov 2015
26 Feb 2019, 10:48
Bad service
So tierd of vodacoms app that has more issues than it jas ever worked, *********** staff and offers you cant perchas because they have technical difficulties and then when you phone them they dont reason properly. And state that they cant take responsibility for the airtime i lost due to their technical problems
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Feb 2019, 12:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2019, 12:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Mar 2019, 14:40Dear Cornill,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and there was no answer. Should you still require assistance, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and there was no answer. Should you still require assistance, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply06 Mar 2019, 14:40
Official
Dear Cornill,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and there was no answer. Should you still require assistance, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and there was no answer. Should you still require assistance, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Best regards,