ES
Erica S
1 reviews | Active since Feb 2019
19 Feb 2019, 11:20
Bad service
I am so disappointed with service received. Second time my phone went to repairs and problem now was told I am gonna receive it last week Wednesday 13 Feb 2019. Had to do a follow up today only told it will be ready tomorrow. How about getting a call advising a customer that there is a further delay, rather than keeping quite.
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Vodacom's replyOfficial
19 Feb 2019, 12:27 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2019, 12:27
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team