pS
phumzile S
1 reviews | Active since May 2015
08 Feb 2019, 14:43
Bad service
My matter wasn’t resolved I sent my documents to insurance department on Tuesday even today I haven’t heard any response I spoke to lucky from customer service he told me that their number doesn’t work they have been experiencing that from last month,he took my details told me he will call me at 2 today I’m still waiting
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Feb 2019, 16:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2019, 16:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Feb 2019, 18:06Dear Customer
Please book the device in for repairs. Once it is booked in please contact the insurance department or send an email to ***
Regards,
Vodacom Consumer Website Team
Please book the device in for repairs. Once it is booked in please contact the insurance department or send an email to ***
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2019, 18:06
Official
Dear Customer
Please book the device in for repairs. Once it is booked in please contact the insurance department or send an email to ***
Regards,
Vodacom Consumer Website Team
Please book the device in for repairs. Once it is booked in please contact the insurance department or send an email to ***
Regards,
Vodacom Consumer Website Team
Best regards,