1 reviews | Active since Dec 2017
Bad Service
Vodacom swakte diens ooit 28 Desember Vodacom tak besoek vir Fibre ****rak Vorms ingevul Order nooit gelog nie 4 Jan weer aansoek gedoen.. Volgens coverage map is Fibre active in ons area Order gelog 10 Jan service query log Herhaaldelike oproepe om uit te vind wanneer Fibre installasie sal plaasvind... Verantwoordelikheid na FrogFoot verwys Oproepe heen en weer tussen Voda FrogFoot en George by jul kantoor 25 Jan geadviseer om order te kanselleer om nuwe offer uit te neem wat 'n interim router insluit... Wat beteken agv datum weer heel agter op waglys v installasie? Verandering nooit aangebring.... So Ek steeds op my SO van 4 Jan en wag steeds vir GEEN DIENS deur Vodacom Fibre! Met geen redes geen verduideliking geen tentatiewe datums geen terugvoer.... Ek vra nie wonderwerke nie ek vra kommunikasie met 'n tentatiewe datum v installasie... Is dit onmoontlik om op 'n ****RAK enige commitment van Voda te kan kry? Na wie eskaleer jy behalwe tien oproepe na 'n call Centre wat elke keer net se... We will call you when we are ready to make an appointment.... Seriously?
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our FTTH Team on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our FTTH Team on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Best regards,