NE
Norman E
1 reviews | Active since Jan 2019
26 Jan 2019, 10:27
Bad service
I sent a review on hellopeter.com on Wednesday 23 January 2019 . I received a call from Vodacom Thursday 24 January 2019 and explained the situation regarding the connection. Today is Saturday 26 January 2019 have not had feedback and not connected. Bad service regarding the communication and keeping the customer informed.
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Vodacom's replyOfficial
26 Jan 2019, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2019, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,