1 reviews | Active since Sept 2015
Bad Service
On 25/09/2015 popped into the Vodashop at The Mall of the South. Staff wasn't very attentive. I waited for assistance someone was then appointed to assist me. I sat and waited the lady faffed around, she then came and sat in front of me she was busy on her cell phone. I sat there watching her she said she was waiting for her system to start up. I waited for a few more minutes nothing happened so I got up and walked out. I thought id try my luck at the Vodashop the Glen so on Saturday I stopped there. The store was closed , the staff where still in the store. When I checked their working hours it said 09:00 - 18:00. It was 20 to 6 , while I was standing there 1 of the staff exited the store. When we asked why the store was already closed she said it was because of ******ies, and that the store didn't close at 18:00, and we mustn't shout at her. I am disgusted by the service I've received. I am due for an upgrade seems to me Vodacom is obviously not interested in my business. Maybe I should look elsewhere!
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
