Bad service

Good day, i have never experience such inconvinience and bad service on the 23rd of December 2018 went to Vodacom shop Watercrest Mall 141 Inanda road Waterfall Durban 3652 Phone : ********** 551 to get a new contract they made me sign papers knowing very well the cellphones they offered me that was on special it was not on stock and was told to come check on the 4th which i did and still no fones, i cant be offered an alternative which is even more frustrating but yet they had a nerve to deduct money for fones that are not even the and am fuming to this day no one is saying anything and all Vodacom does is offer **** service i wouldnt advise anyone to take up contracts with them .07