LR
Lena R
1 reviews | Active since Sept 2016
08 Jan 2019, 03:02
bad service
I have a very bad exprience with vodacom.You buy airtime switch of data sleep when you wake up in the morning airtime gone...You buy data thinking that you are using them for only to realise that by an sms that you have been using airtime for internet instead of the data bought how i dont know...Buy data be unable to use them until they expire...vodacom is a day light ******* network...With their call centre people and attitude.even yesterday i was unable to use my data until they expired
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Jan 2019, 07:13Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2019, 07:13
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Jan 2019, 09:16Dear Customer
It would be best to monitor your data usage.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link for more info:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
It would be best to monitor your data usage.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link for more info:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2019, 09:16
Official
Dear Customer
It would be best to monitor your data usage.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link for more info:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
It would be best to monitor your data usage.
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link for more info:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
Best regards,
LR
Lena R's updateReviewer Update
23 Jan 2019, 22:27I disabled all my apps long time ago..And didnt know that vodacom is able access data even though i switched off my mobile data...Today am complaining about airtime is like you guys dont like seeing your customers happy...Just bring back my airtime...
LR
Lena R's update23 Jan 2019, 22:27
Reviewer Update
I disabled all my apps long time ago..And didnt know that vodacom is able access data even though i switched off my mobile data...Today am complaining about airtime is like you guys dont like seeing your customers happy...Just bring back my airtime...
LR
Lena R's updateReviewer Update
23 Jan 2019, 22:31And i will report you further if you dont bring back my airtime...I know theres a company its consumer something and yoy pay for robbing customers..am tired of this network
LR
Lena R's update23 Jan 2019, 22:31
Reviewer Update
And i will report you further if you dont bring back my airtime...I know theres a company its consumer something and yoy pay for robbing customers..am tired of this network