Bad service
I can't keep doing this guys,I just bought a gig for my router ********** and I'm told I've run out of balance?and secondly your sales agents conveniently forgot to tell me that I would have to pay myself to upgrade the anti virus thing and software to name a few on my laptop and now I can't do anything until that is done guys come on this is ridiculous! every time it's something different!
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Replies (2)
Vodacom's replyOfficial
03 Jan 2019, 09:13Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2019, 09:13
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Jan 2019, 08:17Dear Customer
It would be best to monitor your usage. You can download a third party data monitoring app. See link: https://www.glasswire.com/features/
Regards,
Vodacom Consumer Website Team
It would be best to monitor your usage. You can download a third party data monitoring app. See link: https://www.glasswire.com/features/
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2019, 08:17
Official
Dear Customer
It would be best to monitor your usage. You can download a third party data monitoring app. See link: https://www.glasswire.com/features/
Regards,
Vodacom Consumer Website Team
It would be best to monitor your usage. You can download a third party data monitoring app. See link: https://www.glasswire.com/features/
Regards,
Vodacom Consumer Website Team
Best regards,