NS
Neels S
1 reviews | Active since Dec 2018
22 Dec 2018, 07:38
Bad service
Very bad service received from the manager. Was not prepared to assist and refused to contact Vodacom Customer Care. In the end Vodacom cutomer care assisted. Will never return to Vodacom Whalecoast mall
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Replies (2)
Vodacom's replyOfficial
24 Dec 2018, 08:34 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2018, 08:34
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Dec 2018, 09:40 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Your concerns has been noted and your complaint sent to the store management team to address the issue.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Your concerns has been noted and your complaint sent to the store management team to address the issue.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2018, 09:40
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Your concerns has been noted and your complaint sent to the store management team to address the issue.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Your concerns has been noted and your complaint sent to the store management team to address the issue.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,