FN
Freddie N

1 reviews | Active since Nov 2016

18 Dec 2018, 12:28

Bad service

Pathetic service. Phone got ******, ive blacklisted the handset.. no insurance. Vodacom blacklisted the handset, i got the handset back due to cctv footage.. now its taking forever to get the blacklisting lifted so i can use the handset again. Everyone different story excuses

0
Replies (2)
Vodacom
Vodacom's reply18 Dec 2018, 14:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply24 Dec 2018, 12:28
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Our records indicate that the query has been resolved. Regards  Consumer Website Team 

Best regards,