BM
Bogadi M
1 reviews | Active since Dec 2018
03 Dec 2018, 15:48
Bad service
Wanted a contract Sim swap I was told I need a proof that state that the Sim card was mine. The lady told me they oparate differently as I told her I hve the letter that state that it's mind she said I should go to internet Cafe to print it out. I asked her to help me call the company she said they don't allow us to call even told her at mall of Africa they assisted with no problem
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Dec 2018, 17:18 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2018, 17:18
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Dec 2018, 14:37Dear Bogadi,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you and the number goes straight to voicemail. Please confirm if you still require assistance with your query? If yes, please provide us with an alternate contact number to give you a call. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you and the number goes straight to voicemail. Please confirm if you still require assistance with your query? If yes, please provide us with an alternate contact number to give you a call. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply04 Dec 2018, 14:37
Official
Dear Bogadi,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you and the number goes straight to voicemail. Please confirm if you still require assistance with your query? If yes, please provide us with an alternate contact number to give you a call. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you and the number goes straight to voicemail. Please confirm if you still require assistance with your query? If yes, please provide us with an alternate contact number to give you a call. Regards Consumer Website Team(SA)
Best regards,