LK
LELANE K
1 reviews | Active since Mar 2011
01 Dec 2018, 12:18
BAD SERVICE
I did a sim swop Vodacom told me it will be sorted yesterday @ 18:00 even send me an sms to say it will be active @ 18:00 I'm still waiting sim swop still not active , I'm very upset please sirt this out ASAP!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Dec 2018, 14:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2018, 14:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2018, 12:30Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
With reference to our call, you've advised that the issue has been resolved. We'd also like to extend our sincere apologies for the aggravation caused by the delay.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
With reference to our call, you've advised that the issue has been resolved. We'd also like to extend our sincere apologies for the aggravation caused by the delay.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2018, 12:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
With reference to our call, you've advised that the issue has been resolved. We'd also like to extend our sincere apologies for the aggravation caused by the delay.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
With reference to our call, you've advised that the issue has been resolved. We'd also like to extend our sincere apologies for the aggravation caused by the delay.
Regards
Vodacom Consumer Website Team
Best regards,