Bad Service
General Public, please be ware when placing an order with Vodacom on line. I placed an order quite a while ago and was informed that it could take p to six weeks for delivery. We are now sitting in around the third month and absolutely no feedback from Vodacom. I have called them on various occasions only to be told they do not have stock, order is pending, order was cancelled but re instated etc. I have even spoken to one of the so called team leaders in the call centre who promised to call me back, WELL I am still waiting for that call and this was approximately two weeks ago. Do not even try and call H/O and ask to speak to the CEO, you keep getting the same response, he is not available at present but please leave your details and he will get back to you, so much for that one. I moved from a service provider with whom I was happy but a little more expensive quite a few years ago, but believe you me I will be moving back to them as soon as possible and urge all other consumer customers to do the same as they make empty promises and do not give a rats … about their clients.
Best regards,
Best regards,
