bad service

I upgraded telephonically somewhere around the 15th of August and was told I will receive my phone on the 31 as they will only receive stock on the 28th. The last sms i received from vodacom was around the 20th of August, giving me feedback. I called in a couple of times but evrytime I am told I have to speak to Patricia as she is the only one who can assist me.How the heck can a big company like that be so damn unprofessional? When am I getting my phone? Vodacom contract department clearly does not care about its clients. Their consultant are rude and unprofessional. Maybe its high time we use our influence in the community and tarnish its image. I have a prepaid vodacom number and I have never experienced such unprofessional behaviour.<br> Thapelo Ernest Mo****li