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nicolene engelbrecht-amraoui

1 reviews | Active since Oct 2011

14 Aug 2018, 14:26

Bad service

On Saturday the 4th of August we went to vodacom in N1 city, app**** for a data package of 149 for 20 gig data monthly, paperwork was filled and we were informed the next day it has been approved, we paid the connection fee of 106... almost 2 weeks later and we still not connected, 1 excuse after the other, everyone blamin each other, worst service providers ever!!! Goin to cancel everything tonight!!!!

0
Replies (1)
Vodacom
Vodacom's reply14 Aug 2018, 14:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,