pS
precious S

1 reviews | Active since Jan 2015

14 Aug 2018, 03:06

Bad Service

I bought "Just for you minutes" (60min a day for 3 days) at 2:30 cause I needed to make a call,and I was given night shift minutes as well, I spent an hour frm 2:30-3:30am. (night shift) that morning around 11:00am I couldn't make a call frm the 3 days minutes I Bought, which meant I had to wait up until 12:00am(night shift) to make a call, so which means I just waisted my money by buying the 3days minutes. I am really dissapointed and inconvinienced by vodacom service.

0
Replies (2)
Vodacom
Vodacom's reply14 Aug 2018, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Aug 2018, 14:37
Official

Dear Precious

Kindly be advised we have responded to you via email at ***

Regards,

Vodacom Consumer Website Team