BS
Belinda S

1 reviews | Active since Jan 2018

27 Jul 2018, 08:48

Bad service

It is a disgrace to work with Vodacom. I received a quote and now they are charging me more than the quote and I have left messages, sent e-mails and previously left a message on hello peter yet still nobody has contacted me. I am definatly considering taking my business elsewhere.

0
Replies (2)
Vodacom
Vodacom's reply27 Jul 2018, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply27 Jul 2018, 10:03
Official

Dear Belinda

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

Please be advised your enquiry has been handed to our Fibre team for urgent assistance. Once completed will feedback be provided.

Regards,

Vodacom Consumer Website Team

Best regards,