JL
John L

1 reviews | Active since Jul 2018

16 Jul 2018, 11:02

BAD SERVICE

I have my phone now for 2 months and suddenly it did not want to charge. It is a Samsung P9. I went to them on Friday the 13th to Menlyn Repairs to check out my phone. The lady at the desk said it will take 7 to 14 days to repair. She said she will update me by the day. Today is the 16th and still did not receive any calls from them. This is absolutely POOR service from them.

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2018, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team