NS
Nathasia S
1 reviews | Active since Jun 2018
03 Jul 2018, 21:16
bad service
I would like to express my disappointment in Vodacom . I posted my issue last month on hello peter regarding Vodacom and was promised by Theo this issue was resolved. He promised me my 1 gig data will be loaded and due to the errors Vodacom made it will be free. I believed this issue was resolved only to find my 1 gig data was not loaded as promised again.
I sent Theo an email regarding this issue with no response.
This repeated bad service I'm getting is frustrating and not like to deal with Vodacom anymore. I'm at my wits ends and do not know what else to do and think I should seek legal advise
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jul 2018, 06:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jul 2018, 06:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jul 2018, 13:37Good day Nathasia ,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply04 Jul 2018, 13:37
Official
Good day Nathasia ,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,