bad service

besides not giving me R250 airtime like the contract says it disappears the moment i put my data on. every second it tells me that i have used...... and i did not even touch the phone. so what am i supposed to do with a phone i cant use coz when u put it on it takes all your airtime..... i have to pay R250 for what reason??????? i asked this contract to be cancelled and i was referred back and forth from shop to call center for a month now and i have had it i refuse to pay for something i cant use. CANCEL THE CONTRACT ASAP. and take that money i already paid so far and add it to the cancellation fee because i wont pay that either because i cant even use the phone i tried to return it to game and they referred me to call you guys and vice versa all my petrol and time wasted!!! i had 14 days to cancel and in that 14 days i was sent back and forth until it was too late. that was planned!!!!