HM
Hajira M

1 reviews | Active since Jun 2018

05 Jun 2018, 22:16

Bad service

I paid my account on 31st of may 2018 at canal walk Vodacom but they have nothing yet R3279.50 went to store today they took copy of payment and said to me will sort out but nothing has been done and they threatening to block my accounts have been a loyal customer for more than 12years this is not right is it!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2018, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,