TM
Tinyiko M
1 reviews | Active since Oct 2019
26 Sept 2020, 23:15
Bad service
Why would vodacom refuse to do a swim swap for a SIM card that is on the phone and not lost?
The request is just to move from a normal sim to micro sim sim but no one is willing to help? How will a granny travel to a vodacom store that is not even available in the area? This is really poor at its best... I recon vodacom is not for our parents as they can help themselves
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Vodacom's replyOfficial
27 Sept 2020, 13:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2020, 13:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team