CR
Caroline R
1 reviews | Active since Apr 2018
11 Apr 2018, 17:27
Bad service
I have 4 contracts with vodacom. Last year '17 we have done a downgrade due to me been retrenched. This year I and my husband wanted to upgrade our contracts which is impossible due to vodacom signing an upgrade contract in March '17 over the phone, without me consent. Please help me to rectify this problem, so we can upgrade my problem.
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Vodacom's replyOfficial
11 Apr 2018, 20:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2018, 20:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,