LN
Lindelani N
1 reviews | Active since Mar 2018
09 Apr 2018, 18:00
Bad Service,
My name is Phathutshedzo Mabogo, in August 2014 I took out a contract with Vodacom, I paid it up in August 2016, to my surprise I got a call a few days ago that my account has been handed over to the attorneys for an unpaid amount, I called the Vodacom call centre, clearance department, contract department and even went to a Vodacom shop but no one could help me, till today no one had called me to resolve the issue, what kind of a joke os this
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Vodacom's replyOfficial
09 Apr 2018, 20:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2018, 20:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,