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Nicky N

1 reviews | Active since Oct 2011

11 Sept 2015, 11:54

BAD SERVICE

I am sending this on behalf of my father, Johan Louw. 8th June 2015 we sent an email to [Email Removed] to request name change from Johan Louw to Johan Louw T/A Eunick Fibreglass as it is a business account. All documents require was email to them by myself. No feedback & I send a number of email follow ups. Eventually my father got hold of Lavandra Naidoo a supervisor/manager who said she would sort out the problem ASAP. I emailed everything through on the 18th August 2015 and she received it. Got no feedback and I sent a number of follow up emails to receive nothing.<br> I'm disgusted with this service, how long is this going to take to be sorted out. Such a simple request yet nothing gets done.<br>

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2015, 14:10
Official
Hello nicnicky1,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM