MP
Matthew P

1 reviews | Active since Mar 2018

26 Mar 2018, 14:23

Bad Service

Hi

I have been trying get a hold of Vodacom Legal service and contract management to provide answers its almost seems impossible , I send emails to this reference and I never get replies.

and all Vodacom is direct to the franishise and the franchise to Vodacom

0
Replies (3)
Vodacom
Vodacom's reply26 Mar 2018, 14:31
Official

Good day??

Thank you for making us aware of your complaint.??

Kindly be advised that a consultant will make contact with you in due course to assist with your query.??

***Please note*** Beware of phishing ****s.??

Vodacom will NOT contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Best regards,

MP
Matthew P's update27 Mar 2018, 17:30
Reviewer Update
Thanks for the automated reply , I'm still awaiting for that call or reply from legal etc
Vodacom
Vodacom's reply09 Apr 2018, 16:42
Official

Good day

We regret taking note of your experience.

Our legal division e-mail address is ***.

We apologise for the delay in getting back to you.

Regards

Moddy

Best regards,