LN
Lindelani N
1 reviews | Active since Mar 2018
21 Mar 2018, 16:20
Bad Service
My name is Phathutshedzo Mabogo, in August 2014 I took out a contract with Vodacom, I paid it up in August 2016, to my surprise I got a call a few days ago that my account has been handed over to the attorneys for an unpaid amount, I called the Vodacom call centre, clearance department, contract department and even went to a Vodacom shop but no one could help me
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Mar 2018, 06:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Mar 2018, 06:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
LN
Lindelani N's updateReviewer Update
28 Mar 2018, 21:48I'm still waiting for someone to contact me, i want to sort this out asap.. *** or ***
LN
Lindelani N's update28 Mar 2018, 21:48
Reviewer Update
I'm still waiting for someone to contact me, i want to sort this out asap.. *** or ***
Vodacom's replyOfficial
11 Apr 2018, 16:20Good Day
Kindly note that your query has been escalated to our Legal Department for further assistance and feedback.
Regards
Dominic
Best regards,
Vodacom's reply11 Apr 2018, 16:20
Official
Good Day
Kindly note that your query has been escalated to our Legal Department for further assistance and feedback.
Regards
Dominic
Best regards,