1 reviews | Active since Mar 2018
Bad Service
Hi this is Mr. Van Zyl I app**** for a upgrade at Vodacom Randfontein yesterday (Thursday 01/03/2018)and it was approved and everything . They promised me that I would get is tomorrow (Saterday 03/03/2018) . And now they phoned me and told me that I can only get it on Monday. If you make a promise you stick to that promise but not Vodacom Randfontein.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Tiaan van Zyl,
I do apologise for the delay in response.
Our record reflects that your query is resolved.
I've credited your line with R200 free airtime due to the delay in response.
Thank you for your patience.
Regards,
UW
Best regards,
Dear Tiaan van Zyl,
I do apologise for the delay in response.
Our record reflects that your query is resolved.
I've credited your line with R200 free airtime due to the delay in response.
Thank you for your patience.
Regards,
UW
Best regards,