1 reviews | Active since Jun 2017

26 Feb 2018, 12:04

BAD SERVICE

I have a vodacom contract. Getting messages to pay my account after all I have money in bank. Just don't go off. Now I need to pay R100 which they for late payment.

0
Replies (2)
Vodacom
Vodacom's reply26 Feb 2018, 12:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Feb 2018, 07:06
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Best regards,