ZH
Zeenat H
1 reviews | Active since Jun 2017
17 Feb 2018, 14:39
Bad service
Dear Vodacom Cresta, kindly ups**** your Staff so that I do not have to stand and wait in your store for 1 specific person to assist me while 9 of your other staff members are standing around and pretending to be busy. This is terrible customer service. Very disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Feb 2018, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2018, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Feb 2018, 09:30Good day
Your query has been received and escalated to the management of the store in question for review and feedback.
We will follow up to ensure that feedback is received.
Kind regards
Moddy
Best regards,
Vodacom's reply19 Feb 2018, 09:30
Official
Good day
Your query has been received and escalated to the management of the store in question for review and feedback.
We will follow up to ensure that feedback is received.
Kind regards
Moddy
Best regards,