1 reviews | Active since Jul 2016
Bad service
I took airtime advance from vodacom they increase the limit of advance but to my surprise now when I try to took another advance it don't allow me to since the 23 when I call they keep telling me that I must try everyday
This the error message I get from 23
Your request couldn't be processed due to an unexpected error. Please try again later.
But to my surprise on Monday they sent me an SMS saying they have resolved my complaint which is wrong vodacom please I am a loyal customer treat me like one
Dear Customer: Please be advised that the problem you reported with the Airtime Advance service has been resolved. Please accept our sincere apology for the inconvenience caused. Kind regards, Vodacom Customer Care Maahier Davids
My complaint its not yet resolved up to today
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,