Bad Service

Vodacom's marketing department called me telling me that because I have been a loyal customer I have been chosen to receive a package which consisted of a tablet and Vodacom smart phone and all I will need to pay for this is R110.00 each month for 24 month. I agreed and a few days later I received the phones. I was also told should I not be happy with the phones I can return them within 7 days at no extra cost. A few days after I received the phone I was debited 3 times in one day, R207.00, R110.00 and R616.19 . I then arranged for the phones to be collect and it was done within the 7 days. I requested to be refunded the money and I was sent from pillar to post and none of the agents could be of assistance. The next month again an amount of R634.80 was again debited from my account. I call Vodacom daily and no one is of assistance. I very disappointed with Vodacom as a service provider and it is disheartening to see how they treat their customers after years and years of loyal support. Vodacom has lost a customer in me and will continue to do loose business with the way they conduct business.