mD
meredith D

1 reviews | Active since Jul 2015

03 Sept 2015, 21:51

bad service

I am trying now for days to get someone to assist me with my problem at vodacom .At fist I phone account dept told them I'm unemployed and cannot afford my current premium .he told me I can only pay the areas amount of r356 and go to the nearest store which will assist me with a lower ptemuin no extra cost ....but now its another story no one want to help . have a contract phone with vodacom but I'm currently unemployed and woulde to ask vodacom to lower the monthly premium or take the phone back because I can't afford it.

0
Replies (1)
Vodacom
Vodacom's reply04 Sept 2015, 13:36
Official
Hello howardm,


Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM