KM
Katlego M
1 reviews | Active since Jun 2024
07 Jun 2024, 07:32
Bad service
2023 around July Vodacom deducted money from my account and I went to Vodacom branch to enquire about the deduction and they said I took a contract online which I didn't know about. And they said I should do affidavit which I did and they investigated and found that I was right. The problem is that they never removed my credit from Credit bureau which is making it difficult for me to open/apply for new accounts.
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Vodacom's replyOfficial
07 Jun 2024, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2024, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team