1 reviews | Active since Dec 2017
Bad service
I opened a new contract at vodacom A5 2017. Received it end march 2017 since then it has been booked for repairs 4 times every time they sent it back saying there is no fault. When i start using it and want to charge the device it shows a drop and says before charging clear moisture from charging port. The phone is suppose to be water prove but you dont even have to take it near water then it has a problem and vodacom just sent it back and says nothing is wrong
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mrs Swartz,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
As per feedback from repairs the matter has been resolved.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mrs Swartz,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
As per feedback from repairs the matter has been resolved.
Regards,
Vodacom Consumer Website Team
Best regards,