Bad Service

On the 26/11/2017 @ 19:08 pm - we app**** online for the black friday deal Nokia8 and get the Nokia5 free - We received an email from Vodacom saying they had received our order and someone will call to confirm a few things. No one had called so we called today - to get told Sorry, no one on our side placed an order - but you can check for other deals?? Really why must we check for another deal when this is what we wanted - Then she said please send a complaint and they will do the same - I want an answer - I am going to be cancelling my contracts with Vodacom - from business to personal - Vodacom has given me nothing much bad service for all the years we have been with them. Now we loose out because someone was to *********** to do their damn job :(