1 reviews | Active since Nov 2017
Bad Service
I do experience problems with my vodacom account. Called the call centre (not the first call) to try and resolve the issue.
From customer service they transfer me to account. She could not help me so I asked her to speak to the manager or the Legal department. As I explained to her I would like to make an appointment to see someone so that we can resolve the problem. She refused to transfer me.
According to her I must just go to Voda world. As I expected she don't know the number.
I previously also post about this on hallo peter. Did get quick response probably from a programmed answer. Since that nothing
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
