AW
Armand W
1 reviews | Active since Oct 2017
21 Oct 2017, 08:47
Bad Service
I am very unhappy i upgraded to the new Samsung S8 plus and bought a screen protector of R300 the protector fell off within a week vodacom refused to exchange it and the phone also started to give problems with the speaker and in light i saw my screen was also craced and the call centre and people working for vodacom think it is a huge joke
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
22 Oct 2017, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2017, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
AW
Armand W's updateReviewer Update
24 Oct 2017, 12:24Still waiting for a response of vodacom very bad service no one called still awating to hear from them
AW
Armand W's update24 Oct 2017, 12:24
Reviewer Update
Still waiting for a response of vodacom very bad service no one called still awating to hear from them
Vodacom's replyOfficial
28 Oct 2017, 09:50
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2017, 09:50
Official
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
AW
Armand W's updateReviewer Update
28 Oct 2017, 12:41No sorry no feedback has been provided on Above matter !!!!!!!!! Not to me
AW
Armand W's update28 Oct 2017, 12:41
Reviewer Update
No sorry no feedback has been provided on Above matter !!!!!!!!! Not to me